How does DropToText work?

Email a photo or PDF to docs@droptotext.com. You will receive the extracted text and a plain English summary in under two minutes. You can reply to the email to ask follow-up questions about the document.

What types of documents can DropToText read?

DropToText reads photos (JPG, PNG), PDFs, scanned documents, typed text, printed text, and handwritten notes. It works with receipts, invoices, contracts, insurance claims, field notes, and more.

Yes. You get 10 free documents with no time limit and no credit card required. After that, the Pro plan is $15 per month for 100 documents.

Do I need to install an app?

No. DropToText works entirely through email. Send a document from any email client on any device. No app, no login, no account setup required.

Is DropToText secure?

Yes. Documents are encrypted at rest and in transit using AWS infrastructure in the US. We do not access your documents except to process them. We never use your documents to train AI models or share them with third parties.

Can I ask questions about my document?

Yes. Reply to any results email with a question and DropToText will answer from the document. For example, you can ask 'what is the total?' or 'when is the due date?' and get an answer in seconds.

How is DropToText different from other OCR tools?

Most OCR tools require you to upload files to a website. DropToText works through email, so there is nothing to install or learn. It also generates plain English summaries and lets you ask follow-up questions about the document, which no other OCR tool does.

Privacy Policy

Last updated: April 10, 2026

DropToText ("we", "us", "our") is committed to protecting your privacy. This policy explains what data we collect, how we use it, and your rights.

What we collect

When you send us a document

When you email a document to docs@droptotext.com, we receive your email address and the attached file. We use the file to extract text and generate a summary. The extracted text is stored so you can access it from your dashboard.

When you create an account

We store your email address, plan type, usage count, and authorized sender addresses. We do not collect your name, phone number, or physical address unless you provide it voluntarily.

When you pay

Payments are processed by Stripe. We do not store your credit card number. Stripe provides us with your email and subscription status.

How we use your data

To extract text from your documents and return results
To answer follow-up questions about your documents
To send you transactional emails (results, welcome, usage updates)
To manage your subscription and billing

We do not sell your data. We do not use your documents to train AI models. We do not share your data with third parties for marketing purposes.

Document storage and retention

Your documents and extracted text are stored in encrypted AWS S3 buckets in the US East region. Documents are retained for as long as your account is active. If you cancel your subscription, your document history is deleted after 30 days.

Data security

DropToText uses AWS infrastructure in the US. Documents are encrypted at rest and in transit. We do not access your documents except to process them as you request. at hello@droptotext.com.

Third-party services

AWS (document storage, text extraction, AI processing)
Stripe (payment processing)
Resend (transactional email delivery)
Cloudflare (DNS, email routing, security)
PostHog (anonymous product analytics)

Cookies

We use a single session cookie to keep you logged in to your dashboard. We use PostHog for anonymous analytics. We do not use advertising cookies or tracking pixels.

Your rights

You can request a copy of your data, ask us to delete your account, or update your information at any time by emailing hello@droptotext.com. We will respond within 30 days.

Changes to this policy

We may update this policy from time to time. If we make significant changes, we will notify you by email.

Contact

Questions about this policy? Email us at hello@droptotext.com.